Once a Customer, Always a Customer, 3rd edition: Hw to deliver customer service that creates customers for life by Chris Daffy

Choose a shelf or add to a new one
Recommend

Recommend and receive 50% of the profit on any sale you generate

Once a Customer, Always a Customer, 3rd edition: Hw to deliver customer service that creates customers for life

This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition — which includes a new chapter on e-service — Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you “famous for service”!

Publisher: Oak Tree Press ISBN: 9781904887836 Pages: 186